Privacy Policy

Last updated: 9 June 2026

At House of Lani, your privacy is important to us. This Privacy Policy explains what personal information we collect when you visit our website, book a class, or purchase a membership, and how that information is used and protected.

1. Information We Collect

When you book a class or buy a membership, we may collect the following personal information:

• Name — to identify your bookings and membership.
• Phone number — to confirm bookings and send class notifications.
• Email address — for booking confirmations, receipts, and updates.
• Payment details — processed securely by our payment partner, Razorpay. House of Lani does not collect or store your card, UPI, or bank details on our own servers.

2. How We Use Your Information

We use the information we collect to:

• Manage your class bookings and memberships.
• Send booking and class notifications and reminders via WhatsApp, SMS, and email.
• Process payments and issue receipts.
• Respond to your enquiries and provide customer support.
• Keep you informed about your membership, schedules, and important service updates.

3. Third Parties We Share Data With

We share your information only with trusted service providers who help us deliver our services, and only to the extent necessary:

• Razorpay — to securely process payments for classes and memberships.
• Meta / WhatsApp — to send booking and class notifications and reminders.
• SMS and email providers — to deliver confirmations and notifications.

These providers process your data in accordance with their own privacy policies. We do not sell your personal information to anyone.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Payment information is handled entirely by Razorpay over secure, encrypted connections and in line with industry-standard (PCI-DSS) practices — House of Lani never sees or stores your full payment credentials.

5. Your Rights & Contacting Us

You may request access to, correction of, or deletion of your personal information at any time. For any privacy-related request or question, please contact us:

Please also see our Terms & Conditions and Cancellations & Refunds policy.